Vivint Authorized Retailer Chico
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Chico, Yuba City, Redding & Surrounding Areas

What should you do if your Chico home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the many risks you may face, like break-ins, fire, and carbon monoxide leaks. Despite the fact that your home may be prepared, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Chico home alarm system goes off? The blaring of an alarm can be startling, confusing, and may provoke panic. Your best choice is to stay composed and abide by these easy tips.

Actions to Take Whenever Your Home Alarm System In Chico Goes Off

It’s a circumstance nobody desires to be in, but it’s also why you put in a home alarm system in the first place. You’re woken up in the wee hours of the morning with the distinct blasting of an alarm after a security sensor has been tripped. Now what are you going to do?

  1. Stay calm. This is easier said than done when your home security alarm is blaring, and your pulse is pounding. But keeping a cool head is the most effective way to appraise the situation. Avoid the temptation of trying to handle the emergency alone but instead let your monitoring professionals and first responders perform their job.
  2. Protect your loved ones. Your priority should be your family members and getting them out of harm’s way. In the event of a intrusion, this might mean going to a designated safe zone as far from entrances as possible. Chances are your alarm immediately frightened away the invader, but it’s always wiser to be safe than sorry. If there’s smoke or flames, you ought to leave your house immediately.
  3. Don’t forget your cell phone. These days, the majority of people take their cell phones constantly with them, but you might neglect to grab it during an urgent situation. Try to remember it. You’ll have the chance to keep in contact with your monitoring specialists and get alerts through your home security app.

Work With Your 24-hour Monitoring Specialists

Any time your home alarm system in Chico goes off, your 24/7 monitoring professionals will spring to action. Their first step is to verify your alarm, and that means getting in contact with you. The guideline they follow is based on the kind of emergency. To illustrate, if a medical emergency is initiated, one effort will be made to reach you before help is sent out. If you have a burglary alarm - the most typical type of event - a monitoring agent will follow these guidelines to contact you:

  • An effort will be made to reach you via the central command panel. You will typically be asked for a passcode.
  • If that effort is not successful, a call is made to your primary contact number.
  • A secondary number or your primary contact person is called next.
  • If there is still no answer, local police are deployed.
  • Your monitoring professionals will follow up with you again after authorities are alerted.

If you're not in a position to communicate with monitoring staff, don't worry. Assistance will still be deployed even if you're unable to confirm the emergency.

Prepare for any situation with a Vivint home alarm system in Chico

Stay ready for any emergency with a state-of-the-art home alarm system in Chico from Vivint. Call (530) 460-6338 to begin the customization of your property’s security today.