Vivint Authorized Retailer Chico
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Chico, Yuba City, Redding & Surrounding Areas

What's the best monitored home security system?

July 07, 2025
Monitoring agent with headset in a call center

You understand the benefit of having well-trained professionals monitoring you and your loved ones, but what’s the best monitored home security system? Many possibilities are available. Seek out companies that offer the smart home tools you want and the dependability you require. Take some time to investigate your options.

Start by determining the smart home features you would like

Your home security system in Chico should come with reputable, 24-7 service from skilled staff and the latest equipment you want. Home security has progressed significantly in recent years. Features now include home automation, online from your smartphone, and AI-equipped video cameras. Some companies like Vivint provide more, including cameras that actively discourage crime.

The best monitored security systems in Chico are easy to navigate

When selecting a monitored security system in Chico, communication is vital. When a sensor, fire alarm, or other device goes off, your monitoring agents should be notified at once. You should also be sent an update via your cell phone’s home security app. It makes sense to investigate the app before making a decision, as you want to confirm it’s easy to manage. 

The best systems will give you other methods for interacting. For instance, the Vivint Smart Hub’s bi-directional talk feature permits you to talk with professionals by simply touching a button. Whether you just want to ask a question or you’re in the middle of an emergency, you may get help right away via your central touchscreen interface. Whoever you pick should also have a history of excellence.

Why choose Vivint’s 24-hour monitoring?

In addition to an array of cutting-edge tools, Vivint is known for its acclaimed monitoring team. Vivint earned The Monitoring Association’s Center of the Year Award in 2021 at the Enterprise Level (organizations with over 40,000 customers). Vivint previously won Center of the Year honors in both 2012 and 2017. According to TMA, the award acknowledges monitoring centers that provide exceptional service to clients and the community while positively impacting the home alarm industry. 

Vivint specialists offer 24-7 service from fully equipped monitoring centers in Provo, Utah, and Eagan, Minnesota. They are known for prompt, essential services for urgent situations of all types, including burglaries, fires, carbon monoxide leaks, floods, and medical issues. If Vivint’s monitoring professionals are unable to reach you during an alarm, they will automatically contact emergency services. 

Customize your monitored Vivint smart home in Chico today

Get the support and advanced equipment you need by investing in a monitored Vivint smart home today. Our dedicated team has your back day and night, 365 days a year. Learn how we can secure your Chico home by calling (530) 460-6338.